Owners Page

Lighthouse Cove Management and Board of Directors.

Frequently Asked Questions:

How do I contact RCI or II?

To become a member, deposit your week, or request an exchange, you must contact the company directly.

RCI - 1-800-338-7777 or visit www.rci.com

II - 1-800-828-8200 or visit www.intervalworld.com

Why did RCI/II deny my request to deposit my week?

Your fees have not been paid for the year you are trying to deposit.

You have a signed rental agreement with the resort.

You do not own the unit/week you are trying to deposit.

Can I do an internal exchange through the resort?

No, all exchanges must go through an exchange company.

When are maintenance fees due?

Fees are due on or before January 1. They are considered delinquent on February 1 and are subject to a $25 late fee and 1.5% interest per month until paid.

Can I occupy my unit if there is a balance on my account?

No, any unpaid assessments must be paid in order to check in.

Can I send a guest to occupy my unit?

With all fees paid, you may send a guest provided you contact the resort in writing, in advance, stating who will be checking in. This information may be faxed, mailed or emailed.